Saturday, October 1, 2011

E-Readers at the Romeo District Library


We’ve already discussed e-readers in an academic setting in a previous post and there are many articles on the web that discuss e-readers in public libraries.  I thought it would be interesting though, to find out more about how e-readers are being used in our own local public libraries.  As a result, I made a visit to my local library, the Graubner Branch Library, part of the Romeo District Library in Romeo, Michigan. 

At the library, I spoke with Heather VanFleet, one of the Adult Services Librarians.  She informed me that the Romeo District Library actually has five e-readers that patrons can check out.  She said the only way that Romeo was able to provide the Kindle’s to patrons, was because the Lion’s Club of Romeo donated them. 

I asked her what having e-readers available meant for the library and for the librarians that worked there.  She told me that the library staff is split on how they feel about e-readers, which really didn’t surprise me.  Some of the staff have e-readers and love them and others really don’t like them, but they are still happy that they can offer that service to patrons who do like them.  She also told me that although they are very grateful that they were given Kindles, it also creates some problems.  I wasn’t aware of this before, but apparently Kindles are only compatible with e-books purchased from Amazon.  The e-books available through the Romeo District Library are actually available through Overdrive and the Suburban Library Cooperative.  Not all of the e-books available there are from Amazon and so if a patron checks out a Kindle, they won’t have access to all of the e-books. 

The Lending Agreement Form
Additionally, the Kindles create a little more work and worry for the librarians.  Each patron who wants to check out a kindle, must fill out a Kindle Lending Agreement Form.  The form was actually modeled off of the one used at the Clinton-Macomb Public Library for their e-reader lending.  Additionally, the librarian must fill out a checklist.  Not only do they have to verify that the patron qualifies to borrow an e-reader, but the librarian also has to make sure that the device is still working, that all of the parts are still present, and that the titles are loaded on the Kindle.  Because of e-readers, each librarian who helps a patron check one out must know how to use the e-reader, so that requires additional training for each staff member.


Another issue with e-readers at the Romeo District Library is that because of their value and the limited number of e-readers available, not every patron will be qualified to use the Kindle.  The library requires that each user be at least 18 years old and they must be a resident of either the village of Romeo or two of the surrounding townships.  Additionally, the patron is required to pay a $20.00 refundable deposit.  Not everyone will be able to afford to pay this deposit and so I think it really limits which patrons will be able to use the e-readers.  If the e-reader is damaged or lost, there are additional fees that the patron will be responsible for as well, so there’s a possibility that some people may not want to take that risk of checking one out.  Lastly, their Kindles are only available for a week at a time because of their high demand and for some, that may not be enough time to finish an e-book.

I am in no way saying that I think e-readers in public libraries are a bad idea, nor am I implying that I think the Romeo District Library is doing a poor job at providing e-readers and managing their lending program.  The real problems in providing e-readers in public libraries comes from the fact that there are limits to which e-books are used on which e-readers because of the many different brands and companies that sell them.   Another problem is that because of the high cost of e-readers, libraries have to take many precautions with their e-readers, which can lead to patrons having to shell out quite a bit of money to use one if some sort of accident happens with it.

I actually think having e-readers in a public library could be a great idea, especially for those patrons who would love to be able to use an e-reader and have access to the many e-books available.  I just think that having e-readers in public libraries won’t be a practical thing to offer until the costs go down, so all patrons can have access, and the access to e-books, based on e-reader brand, improves.


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